TRAINER WORKSPACE

Build confident agents, one rep at a time.

Good evening, Cody Borsellino

Thursday, July 16, 2026

LEARNING DELIVERY

Training operations

Continued Education delivery and forward schedules across every region.

REPORTING WINDOW Prior week · Jul 20–26, 2026
FORWARD SCHEDULE Upcoming week · Jul 27–Aug 2, 2026
Updated Jul 27, 2026
CONTINUED EDUCATION

Regional learning delivery

Expand a region to compare topic completion with prior-week delivery and the next scheduled training window.

HOURS DELIVERED · PRIOR WEEK8

Across all regions

OVERALL HOURS DELIVERED6%

Of the regional hour goals

AGENTS TRAINED · PRIOR WEEK7

Continued Education learners

HOURS SCHEDULED · UPCOMING WEEK24

19% of the overall hour goal

Continued Education delivery and schedule metrics by region
Region Learning goal progress Prior week delivered Agents trained Upcoming agents Upcoming hours

Topic completion comes from the 2026 Upskilling/CE planning calendar; weekly delivery comes from the linked course rosters.

CONTENT COVERAGE

Real customer intents behind the curriculum

Each family is mapped to observed support interactions and the article terms most likely to produce it.

NEW ASSIGNMENT

Enroll an individual

Pair one or more Navan user roles with the seven customer personalities.

1 learner · multiple reps
1

Who are you enrolling?

The email becomes the learner’s enrollment identity.

2

Build the practice assignment

Choose roles and personalities separately. Every role-personality pairing creates a distinct, permission-aware rep.

LEARNER MANAGEMENT

Enrollments and progress

Track assigned reps, completion, and coaching scores.

0 learners
LearnerStatusAssigned repsCompletedAverageInvitation